First, make it easier for data subjects to understand how to interact with your company regarding privacy rights and requests. He proposes ‘legal design’ as a multidisciplinary approach to improve communication between all parties. Secondly, invite stakeholders to participate in the process of establishing this interaction. And thirdly, keep it simple! He demoed a tool The Ministry of Privacy is developing to help optimizing this interaction. The final part of the presentation covered the challenge of privacy in Covid-19 times, with some clear pointers on pitfalls to avoid!
